Hi all -

Goal: I used to see discussions on specific airlines here, their business class ameneties, economy seating situations, the travel experience, by Airline. Now for the life of me I can't find this?

--------

First time back here in years. So have fresh eyes on the forum. First thoughts - i have run an online forum with about 80,000 members for about 19 years. When I logged in, I did not see the listing of forums and subforums. I saw a "trending threads" display. While this may seem like a unique approach, it made it more difficult for me as I was not interested in what other people are talking about.

I am interested in asking a question in the proper forum. And I couldn't find it.

I noticed on the left sidebar what I guess is the forum categories (?) - but strangely - I expected to at least see a forum on Airlines, maybe drilled down by different airlines, yet nowhere on the left sidebar can this be found.

Where do I go to ask a question about American Airlines? Oddly, I see two entire sections dedicated to 'Airlines and Mileage' and "Miles and points". Are those different?

Yet still none of the most basic stuff I was expecting: A listing of airlines so people can discuss them.

I will keep looking. Just wanted to give my "First 10 minutes experience" feedback. As a forum admin I found that the more I hung out on my own forums, the less perspective I would have on what people actually needed, and I got caught up in "doing interesting stuff" to the detriment of the user experience. Seems that may have happened here.

EDIT: Is "Airlines and Mileage Programs" intended to be for both discussing airlines, and also for discussing their mileage programs? I have a question unrelated to mileage programs. Just about the airline and its planes.

- FB