Originally Posted by
Often1
Unless the employee also embezzled a significant amount of money, I doubt that the employee was terminated.
It's not a question of theft of services or cash, it is a matter of the egregious nature by which this non-rev employee violated the DL brand. Placing themselves over the paying customer says a lot about what this employee values. If DL does not terminate the employee it says something about how important the company's culture and brand are to them. A few bad employees can ruin the entire company. Look at UA.