Originally Posted by
GUWonder
The UK’s version of automated border control allowed a person (Cousin A) to enter using a cousin’s passport. And it was only caught because Cousin B had to call Cousin A to come back to the border control gates and hand over Cousin B’s passport since Cousin A’s passport didn’t work for Cousin B. And this problem using Cousin A’s passport was right after Cousin A was able to use Cousin B’s passport at the automated border control gates and cleared into the UK.
the issue is with the border office not the machine. As the UK machines are not fully automated and the approval is done by a customs officer in the desks behind the automated machines! Let’s hope they’ve gone back to training