FlyerTalk Forums - View Single Post - Do I complain? NRSA caused a delay, whos at fault?
Old Mar 28, 2018, 10:10 am
  #5  
WScottsdaleInsider
 
Join Date: Feb 2008
Location: Scottsdale, Arizona
Posts: 1,002
This sounds like an issue with the computer that caused the delay, most likely they had to gate check their bag, however the passenger was never scanned on the plane.
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