Originally Posted by
jackr27
Unfortunately it still seems the staff aren't very well briefed on access policies.
Flying Iberia Express I went to the BA lounge and showed my boarding pass (LATAM Emerald), at which point I was told I would only be admitted with a BA Card. I said that this shouldn't be the case as I2 is oneworld. The lounge agent then consulted her document....
Being uncertain about LATAM and Iberia Express is one thing.
Not knowing that BA Golds may bring a guest into the F section is something else. (However we were on CX. Not sure what he would have said if we were on BA.)
To be fair to the agent, he didn't argue, immediately checked his document and apologised, but this is one of the most basic access rules.