FlyerTalk Forums - View Single Post - Changes and Problems with Online Upgrade Process
Old Mar 27, 2018 | 1:44 pm
  #13  
BigPoppaCO
 
Join Date: Oct 2004
Location: NYC
Programs: UA 1K, SPG Platinum, UA Million Miler
Posts: 2,596
I had this exact same issue that was solved by calling the 1K line. Did you make a change to itinerary by any chance? The agent was aware of the issue and said it happens when you're changing a leg of the trip
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