Originally Posted by jan1337

Hey,

does anybody know if the EK Live Chat on the Website is still available? I wanted to use it this morning but I couldn't find it on the EK website. So I googled and also found a link which would direct me to the EK Live Chat website. However, it wasn't available.
The website just said "Chat online with our experienced travel consultants. We're available Sunday to Thursday, from 8:00am to 4:00pm Dubai time."
I am in Germany currently and I double checked the local time in DXB and I definitely tried it within the working hours.
Last time I used the chat I was in Australia and it worked well. Is it not available in Germany or did I miss that the chat was closed?
Anyone any idea why there's no chat available?