Originally Posted by
Aussienarelle
However, Polaris is already deterioted before they have even finished the hard product rollout.
It's not that it is deteriorated it's that UA is cutting back on it, The Wine Flight is gone, and I'm sure the Gel Pillows are next many people have stated that Polaris is going back to the old CO Business First service. The roll out of the hard product is taking longer and no new lounges have opened.