Hi,
I am much more of a lurker on this board but post occasionally. I have Marriott Gold status but haven't really cashed in my points much.
I have some time off, however, over Easter and booked a 5 night stay at the new(ish) Skopje Marriott, arriving next week.
I received the following email from them:
Dear Mr DAV2355711,
Thank you for your reservation to (sic) Skopje Marriott Hotel!
Your loyalty to our company is highly appreciated.
We are proud to introduce our new initiative, "Marriott Make It Yours" for our valuable Marriott Rewards members during their stay.
We kindly ask you to share with us via
[email protected] the purpose of your stay or any special occasion you may have during your stay, and let us create a amazing and unique travel experience for you.
Looking forward to hear (sic) from you and welcome you soon to Skopje Marriott hotel.
Sincerely,
Igor J
Front Office Manager
I was pleasantly surprised as I was actually concerned about there being differences between a reward stay and a paid stay. I replied with some information about my stay and quickly received a totally perfect, personalized response from Igor.
I find myself looking forward to my stay even more and surprised by this small gesture.
I did a quick search on here for more information about this program but couldn't find any.
Does anybody have experience they can share with this program? It is a really classy initiative on their part and made me look forward to my stay even more.