It would be nice if Hilton published a one-month notice when making changes to the caps. That would be transparent on their part and allow us opportunity to book if we really wanted something at any of those locations.
Exactly my point! That is the common practice of Marriott and IHG. Nobody expects stopping devaluation (although Hyatt manages do it in applaudable manner with minimal, if any, devaluation), but devaluing so frequent and so sneaky is definitely a very bad sign for those who hope to redeem their earned points and bring their business to Hilton.
Originally Posted by
eponymous_coward
They just raised points prices on
over a thousand hotels. That's one-seventh of their portfolio. I don't think the SPG properties will be immune to that as the merger progresses. OK, they gave four weeks notice. It's still a big devaluation.
They gave us heads up (and I booked a hotel where I would be most likely staying soon - I had plenty of time to evaluate the increase and make my decision to book one or more hotels in advance), so despite I am not happy about that, I am not angry about that, as I am with Hilton now.