They just raised points prices on over a thousand hotels. That's one-seventh of their portfolio. I don't think the SPG properties will be immune to that as the merger progresses. OK, they gave four weeks notice. It's still a big devaluation.

Ditto Hilton for me- better price points in places where I like to stay, and when I just account for points as .5 cpp and don't expect to get $400-600 hotel rooms for $100 worth of points except in unusual circumstances (essentially Hilton is removing arbitrage in their system by eliminating fixed C&P and raising prices for properties at the bottom where points become screaming good deals- where just flat out buying points is smarter than paying cash for the hotel, it's arbitrage). It works out OK since the point acquisition rate is pretty good. I can get a 15-20% net rebate rate on my stays when it's all said and done. That's competitive with tricks like hotels.com + card portals (at times better, at times worse). It's similar to IHG except IHG doesn't work as well for me for reasons. I will say hotels.com + gift card portals is starting to make more sense as Hilton gets closer to just being a percentage rebate off stays and away from being an aspirational program or places where clever FTers can milk arbitrage points.

But again, you do you. I'd probably walk if I were in your position and the program didn't make sense for me any more. I don't see that ranting at the social media reps helps much with that though.