Originally Posted by
chrism20
It’s really disappointing that you continue to call out the HH rep on here when she works pretty hard to keep us up to date with the programme and helps wherever she can.
As pointed out yesterday she made the Hilton position clear last year. Short of going against her employers wishes which could ultimately lead to her being subject to disciplinary procedures what do you expect her to do?
No one likes a devaluation - announced or not but it is completely unfair to continue to target the HH rep here, she has done nothing wrong. You might be better contacting corporate directly.
https://www.flyertalk.com/forum/28504479-post383.html
It is irrelevant what you copied from 2017. And it is amusing how you are trying to cover this very unfortunate to most of us disgraceful move of Hilton loyalty program. If the rep was working that hard as you say, then she/he would give us heads up about this sneaky devaluation. I see them being busy promoting "new great benefits in 2018" - how much sarcasm one can have?
I contacted HH, and they replied what did I mean by "devaluation" and that they had announced new benefits for 2018. They are not admitting they devalued many hotels this year. When I asked to speak to a manager, a rep said (literally) that she/he was "very educated" and she/he was a supervisor. Clearly, they thought nobody would noticed this and continue devaluing more and more soon to be very useless points.