FlyerTalk Forums - View Single Post - Hyatt iOS app
Thread: Hyatt iOS app
View Single Post
Old Mar 13, 2018 | 9:55 pm
  #13  
CloudCoder
20 Years on Site
 
Join Date: Feb 2003
Location: USA & UK -- AA EXP 3.5MM, Hyatt Diamond, SPG Plat, Avis President's Club
Posts: 6,411
Originally Posted by mnredfox
Past week I've been getting the message "We are unable to retrieve your latest reservation info" on the top of the app. As well, if I try to cancel a reservation I get an error saying something like "we are unable to cancel your reservation."

Anyone else getting this?
When the app lists the reservations, there's a place (within that listing) to cancel the rez. AFAIK we have _never_ been able to cancel from that link. But if you bring up the individual reservation, then that second screen (with the individual rez) has a Cancel button which works.
CloudCoder is offline