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Thread: The perfect OTA?
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Old Mar 13, 2018 | 10:41 am
  #8  
emilio911
 
Join Date: Oct 2013
Posts: 353
Originally Posted by joshwex90
Most still allow 24 hour cancellation.
That's exactly what makes it scammy. Most of them allow the 24 hour cancellation, so customers expect the 24 hour cancellation window. So the ones that don't offer it are actually using that expectation to scam unsuspecting customers.

Originally Posted by diburning
Although it sucks, I wouldn't say it's a scam. They're not required to offer you a free 24-hour cancellation window. The DOT rule only applies to airlines, not OTAs.
And yes, that scam is 100% legal.
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