Originally Posted by
Fiordland
Not certain about airlines but most business have an IT spend of around 2-4% of operating. Basically overall IT costs are marginal to most organisations. Impact can be insane (this case is a good example). So under these conditions what do many IT managers do, they focus on saving money instead of up-time, reliability etc. Would love to know what happened in this case.
i am going to hazard a guess that there was a data centre outage. Probably unplanned power loss or interruption. It is tough to come up with other scenarios that take all apps offline. As appeared to be the case. Of course if there truly is just one app on which all others depend then I could easily be wrong. And they should definitely have a look at their availability plan in that case.