FlyerTalk Forums - View Single Post - Self-upgrading Okay for Kids?
View Single Post
Old Mar 9, 2018, 1:31 am
  #74  
Adam Smith
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,778
Originally Posted by CZAMFlyer
One wonders what possible effect a well-behaved child would have on the inner sanctum of AC's opulent J. I understand the opposition to an adult companion moving forward, but to a 6yr old child?

There's rules, and there should also be latitude for discretionary judgements.
Why are you opposed to an adult consuming a service that they did not a pay for, but not a child?

Originally Posted by CZAMFlyer
No. A 6 year old boy sitting next to his father at his father's request is not stealing anything.
Originally Posted by CZAMFlyer
I was replying to 24left's comments about moving the child up being considered theft, no matter if the person is 2 or 92 years old.

I doubt it. Dad likely saw there was a number of empty seats and brought the kid up. By the time that happened mid-flight, the loss of revenue to the airline was exactly nil. And we've also established that ancillary meal costs were not incurred. What exactly was 'stolen' here: space?
How is it not stealing?

If I break in to a rental car lot after the agency has closed for the night, take a car and drive it for a few hours, then return it (with tank refilled) before they open the next day, I didn't deprive the rental company of any revenue, because they were already closed for the day.

If I sneak in to a sold out concert without paying for a ticket, I didn't deprive the concert promoter of any revenue because they already sold as many tickets as they could sell.

I go to the theatre and walk in to a movie just after it has started and there's no ticket-taker, plunk myself down in an empty seat and stay for the movie. They won't sell any more tickets for the movie, so I haven't deprived them of any revenue.

How about I buy cheap seats to the upper bowl of a hockey game then move down halfway through the 1st period to the premium seats just behind the bench? The tickets weren't sold, or the ticketholders didn't show up, so I didn't cost the team anything.

In each case, the revenue loss to the service provider was "exactly nil". But in each case, I have taken something that did not belong to me. Something that everyone else has paid for.

No one here is arguing that the kid or the father should be locked away for life for it, but it's a pretty clear theft of services. (That's probably a more appropriate term linguistically given that "steal" often has a connotation more related to physical goods, e.g. "Take (another person's property) without permission or legal right and without intending to return it" from the Oxford Dictionary, but "stealing" is certainly correct in spirit).

Originally Posted by CZAMFlyer
The father likely didn't want his kid to have a business class ticket; he likely wanted his son to sit beside him. He (presumably deliberately) waited until after the meal service, so this kid is not receiving any "special treatment" except being able to sit beside Dad, which many of you are quite keen to advocate against, because, well, harrumph, why the heck should he?!?!?
If he wanted to sit beside his son, he could have gone back to Y. Surely someone in Y would have happily taken the father's seat in J if Y had been full. The kid (or rather his parents) did not pay for him to sit in J, yet he would be sitting in J. Unlike every other person who sat where they had paid to sit (in one currency or another) or were upgraded at the discretion of the airline (if there were any op-ups).

That's a pretty textbook case of special treatment.

Originally Posted by CZAMFlyer
It's rooted in compassion, which I admit, isn't defined within the T&C of most airline travel agreements.
How terrible it must be for the poor boy to sit in Y for you to feel compassion!
  • compassion, per Oxford Dictionary: Sympathetic pity and concern for the sufferings or misfortunes of others
  • compassion, per Merriam-Webster: sympathetic consciousness of others' distress together with a desire to alleviate it
  • compassion, per Cambridge Dictionary: a strong feeling of sympathy and sadness for the suffering or bad luck of others and a wish to help them

Sufferings, misfortunes, distress, bad luck! My oh my, how awful is Y?!?

You know, I really would like to be able to drive a Ferrari. Would you mind using your compassion to help me get the Ferrari dealer to drive one around on Sundays? They're closed anyway, so it's not like they'll be doing anything else with the car.

Originally Posted by CZAMFlyer
I was hoping people didn't introduce the "slippery slope" or "thin edge of the wedge" argument, because we aren't discussing bringing adults - or indeed animals - into the front cabin. Let's keep this within the scope of the debate.
Okay, so, the scope of the debate is that this six-year-old child who you assumed to be well-behaved (I thought assumptions we unhelpful?) wanted to sit with his father in business class (or vice versa) and you're happy to debate this but:
  • anyone who argues that taking something without paying for it is theft is out of scope because you disagree
  • anyone who refers to a child of a different age is out of scope because we're only referring to a six-year-old child
  • anyone who refers to a child that's poorly behaved is out of scope because you have assumed this child to be well behaved

So what exactly is within the scope of the debate? Which one of the father and son should have gotten the window?

Originally Posted by CZAMFlyer
So, can anybody advance an argument based upon the event in question, rather than on hypothetical events in the future?
It has been argued by many here that the event in question was a theft of services - the father attempted to have his son consume a service (a business class seat) that he had not paid for. Taking things that one have not paid for is commonly considered to be theft and is not widely condoned in our society.

Originally Posted by CZAMFlyer
I wonder why the strong stance, given that nothing was taken from any other passenger; nobody else was affected. Why are some people are such strong defenders of the airline's (now diminished) asset?
Should we condone liquor store robberies because we weren't affected? Is someone embezzling money from a company okay if it's not the company we work for?

A reminder: I'm not advocating adults self-upgrade.
So what? If anything, teaching a child to get things without paying for them is worse.

Originally Posted by RatherBeInYOW
Seriously. As long as the kid wasn't being disruptive, why else would anyone care?

Reminds me when a certain pompous Air Canada rep posted on this forum that eUps "cheapened" the J cabin. Like a place with a seat and food that on the ground would amount to dinner at a two-star hotel could really be further cheapened.
You and CZAMFlyer seem to think that things happen in a vacuum, but life is not that simple. While BenL's infamous cheapening comment may have lacked tact, he was saying something that had been said for a while by other airlines. DL, in particular, has been vocal for years about the fact that much of its front cabins have been filled with people who got there through complimentary upgrades (i.e. paid no premium for their premium experience). In any one case, letting a customer sit up front without paying for it (either through comp up or, as in this case, just taking the seat) teaches customers that it can be done without paying for it and they adjust their behaviour accordingly.

While CZAM used the term "slippery slope" in a pejorative sense to imply that this assumption was fallacious, but the airline industry has real life experiences that bear it out and has been pushing customers to move away from this model.

Originally Posted by CZAMFlyer
No kidding. I have dared to pose a question contrary to the collective ethos, and challenge the responses. The reaction has been swift and harsh, if not actually pertinent. Some will argue an unconnected point, and when advised that point wasn't being advanced, will argue it more stridently. I'm retiring for the evening to strains of Samuel L Jackson's Ezekiel 25:17 tirade - with great vengeance being rained down upon this poor shepherd by the compassionate members of the Aeroplan forum.
Your boundless self-righteousness is truly extraordinary. Others have, in fact, made logical, coherent arguments as to why this should not be permitted and you have dismissed them out of hand as irrelevant.
Adam Smith is offline