Originally Posted by
AlwaysFlyStar
Can anybody recommend the best contact method for Marriott to mention this sort of thing? Just happened to me yesterday. Also, is this the sort of thing that would get somebody into much trouble? I really want to complain to marriott about this, because it is certainly not acceptable, but I am not looking for heads to roll. Just want them to know that it is a serious issue and that they should take steps to prevent it from happening again.
And as it is a hotel that does not have any chain or any sort of lock on the door whatsoever, it made sleeping much more difficult.
Corporate channels. SVP or someone along those lines.