Wow, this is crazy. Just a couple of questions
1) when you noticed the change, it sounds like you first tried to open your original room (and were unable) and then you tried to open the "new" room listed (and succeeded), is that right? was the "new" room occupied?
2) Did the hotel staff then check the original room for your bags?
3) Whose luggage did they think you were trying to steal?
4) was your original room re-assigned to a different guest?
Neither of the rooms were occupied. Apparently the hotel was rather unoccupied last night. They printed off a list of all King Rooms to check for the luggage. Everyone besides the loss prevention guy was very helpful and apologetic.
The hotel staff did check the orginal room room for the baggage after about 30 minutes. They were no longer in there. (I was with them when they did this) I’m guessing housekeeping moved them or something.
The loss prevention guy basically said something to the effect of “how do I know you’re not trying to steal luggage and why would you access the wrong room?”
By the end of this I felt like I was in a twilight zone episode! In chatting with a coworker today apparently they have her rental car to the wrong person last year. I’ll be avoiding this hotel going forward.