Originally Posted by
Aventine
I don't know much about Ms. Yagi beyond her Linkedin but I expected better based on her work experience. No GM should copy and paste a reply to a guest AND mail it using express mail. You're better off saying nothing and hoping the guest forgets about the incident.
She , sadly , isn’t the first of the new / non Aman background GMs to have done so .
An example of an email trail or lack there of which was actually begun by another veteran GM making an introduction ..
Not only not replying after the will get back “ shortly “ bit , but when another long serving team member enquired why they had not seen us in a bit & realised the faux pas . However , the situation was made even worse . The HM replied in a some cookie cutter manner & another FTer in a similar boat received the same email , just having our names changed !
They fail to note that we are Amanjunkies . When combined as FTer , well
“ Recently “ , Aman has failed to retain some good management & has instead ‘ promoted ‘ some rather green ones .
Thankfully , we still have some GMs who have the Aman ethos - whatever is left of it ?