FlyerTalk Forums - View Single Post - extremely long wait time to call rewards desk

Mar 3, 2018, 9:57 pm

#4

t1c

Join Date: May 2013

Location: DTW

Programs: AMEX, Ritz LT-Plat Prem, Hyatt Plat, SPG Plat, Hilton Diamond, Delta Plat, United Gold, Sixt Plat

Posts: 866

Quote:

Originally Posted by TennisNoob

Reservations took 10 minutes the other day. I was a bit shocked.

There is a decent influx of SPG users... also the Ritz Team is much smaller than the Marriott team if your calling customer service.