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Old Feb 28, 2018 | 8:20 am
  #782  
cheltzel
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Originally Posted by osamede
Yes the websites have improved but also the degree to which customers in all sectors rely on peer feedback and reviews has gone up. Any open-sourced review system is liable to gaming, and it will always be an ongoing game of cat and mouse.

However what bothers me with TripAdvisor is not the hotels gaming the system but the degree to which TripAdvisor itself goes to delay, censor and block negative reviews. This puts an artificially positive bias on everything viewed there.

So there is no danger of it being obsolete. More like they have it so good that their greed to please the advertisers is what will kill them in the end.
+1 ... especially your comments about TA actively delaying/blocking negative feedback on businesses.

I find it valuable but the cost in my effort to properly vet and research places has really increased.
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