FlyerTalk Forums - View Single Post - Does room upgrade come with benefits?
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Old Feb 27, 2018 | 12:50 pm
  #10  
Baze
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20 Countries Visited2M25 Years on Site
 
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,977
I would say you got hosed as long as you are Gold or Diamond. From the Hilton site about lounge access:

6Executive Floor Lounge Access Policy: The following policy applies at all Conrad® Hotels & Resorts, Curio - A Collection by Hilton, Hilton Hotels & Resorts, and DoubleTree by Hilton™ and Tapestry Collection by Hilton™ hotels with Executive Floor Lounges. Executive Floor Lounges are available only at select properties.
  • If you are a Hilton Honors guest with Gold status, you and up to one additional registered guest in the same room will be granted complimentary access to the Executive Floor Lounge only if you receive a room upgrade to the Executive Floor or an upgrade to a room type that confers Executive Floor Lounge access benefits.
  • If you are a Hilton Honors guest with Diamond status, you and up to one additional registered guest in the same room will always enjoy complimentary access to the Executive Floor Lounge, even if you do not receive a room upgrade to the Executive Floor.
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