FlyerTalk Forums - View Single Post - Unable to redeem points
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Old Feb 26, 2018 | 9:36 am
  #3  
ChoiceHotels
Company Representative, Choice Hotels
All eyes on you!
10 Years on Site
 
Join Date: Apr 2015
Posts: 601
Sorry for your Frustration!

Originally Posted by Scheitan
Hello,

as the choice customer service has been rather unresponsive so far (besides the auto-reply "Thanks for getting in touch) maybe one of you can point me in the proper direction:
When trying to redeem points for gift cards, etc. I cannot seem to get to the point where I could actually pick the gift card on Choice's website but always get "Sorry, something went wrong, please go back an try again".

Any hints (except using the points for stays) would be apprciated.

Regards
My apologies for your frustration! Can you please private message me with your member number and phone number so we can look into resolving this issue for you?
ChoiceHotels is offline