Lindsey Howell

I interviewed for GE in August 2017. I received a denial letter a week later with limited information regarding the reason. After several calls to the local CBP office, I was finally told I have a criminal history in 2 municipalities in Arkansas. (I have only ever lived in Georgia with no arrest record.) After more research calling the various court systems in the counties, I discovered there is a person with a similar name and same DOB. My maiden name <moderator's edit: has the same first and last name and middle initial as hers, but a different middle name>. Fortunately, one of the set of records had her full name and addresses. However, she is only listed <moderator's edit: with her middle initial> for the other court system (and last 4 of SSN was not included). In September 2017, I wrote a detailed letter notating this info as well as including the court records to both my Congressman and the CBP Ombudsman. The Congressman's office was basically shut down via multiple emails with Office of Congressional Affairs U.S. Customs and Border Protection and on the final email was told the case was closed and no more correspondence would be replied to.

Fast forward to February 24, 2018, and I received a denial of appeal letter stating the decision remains the same as I did not provide sufficient evidence proving the CBP used incorrect or erroneous information. Any suggestions on what I should be including in my next correspondence proving I am who I am with no criminal record and that the Arkansas woman is a separate entity? I almost feel like I need to get a lawyer/ private investigator to track this woman down so I can have sworn legal statements expressing the differences between us and that those are hers. Something tells me that would not be enough though.

Can anyone provide guidance on what type of documentation I should include on my next appeal? Thanks!