FlyerTalk Forums - View Single Post - Consolidated "Refunds/Cancellations Due to Illness/Death" Thread {Archive}

Feb 23, 2018 | 10:56 pm

#476

nevillek

Join Date: Jul 2014

Posts: 235

Quote:

Originally Posted by getagb

Yes. You need a physician’s note and your refund request should contain her name and relationship to you.

Sorry to hear about your mom.

Quote:

Originally Posted by laxmillenial

So just change your flight, then submit a refund request. Take a look at this thread

Consolidated "Refunds/Cancellations Due to Illness/Death" Thread [Merged]

Quote:

Originally Posted by 1KChinito

Correct. If your request is approved, your $125 change fee will be refunded to its original form of payment. UA is very good about this.

Thanks guys. Actually, I'm not going to the US anymore but flying straight from India to Canada. So I need to cancel this award ticket rather than re-schedule it. Is it possible to still get a refund if I present my mother's doctor's certificate/discharge papers showing we were unable to fly to US for the vacation and now I need to resume my life back in Canada as I have no time to travel to the US?