Originally Posted by
ethernal
I'd take WiFI being unavailable as a much bigger deal (although sadly a more common occurance) - if you're planning on having it and are not able to use it, could have some significant costs from a work productivity perspective. Food is just food.. you won't die from a couple of hours without it.
The voucher for failed WiFi must be new for UA - that's a really great idea I wish Delta would copy. Not having WiFi is a huge problem certainly worth compensation.
out of 8 flights this year so far on DL 5 have had non operational WiFi. Still waiting for my voucher.......