Originally Posted by
rewindrw
Has anyone else had their JetBlue buy-on-board charges post to their JetBlue credit card account as "Gate Retail" and this fail to be treated as an on board purchase eligible for the 50% rebate? I have had two charges recently post that way, and Barclays (of course - customer service is not something they care about) has said they are not responsible for JetBlue's mistaken categorization. I am not sure what the next steps are to resolve this.
Just got back from two flights. Bought items on board and both have posted as "JET BLUE GATE RETAIL" and also not seeing any 50% rebate. I haven't contacted anyone yet. Did you ever have any luck getting it changed? Of course I said no when asked if I needed a receipt...