FlyerTalk Forums - View Single Post - Novotel will in future refuse to print the bill upon check-out
Old Feb 20, 2018 | 11:14 am
  #40  
Goldorak
FlyerTalk Evangelist
50 Countries Visited
5M
100 Nights
15 Years on Site
 
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Ultimate/Platinum for life/Club2000, Accor ALL Diamond
Posts: 25,049
Originally Posted by carnarvon
Don't be so derogatory sir.

It is not about backwardness.

It is about practicality.

Are you a heavy traveller yourself?

Then if so, tell us : how do you make sure that the bills are right when you are back from a 2-3 week trip for example? Will you remember if you had breakfast or not? If you ordered room service or not? Etc. and more. How much time will you need to sort out all your emails and check (or print in some cases) each pdf bill?

When a hotel prints the bill, it is usually final. No surprises. If they want to charge forgotten items, they have to justify it, contrary to the sneaky way described here of sending a bill by email that is different from the pdf one you approved at the desk!

Even if the trip is short, sometimes you are so busy that the expense report thing comes much later. Then you have forgotten the details of the stays.

Or the bill is missing altogether (reference to testimony of other posters)! You have to email and request and wait for the answer.

Messy and time consuming.

If you are happy with this mess, then fine.

I expect however to be given the CHOICE of express check out (no print) or standard check out (final bill is printed).

Is it too much to ask?
100% in agreement with you. We just ask for having the choice. It shouldn’t be that complicated.
Goldorak is offline