Originally Posted by
brian382
I have a mini RTW booked for May, 2 passengers on 1 PNR, flights on LX/LO/OS/TG/NH/AC. I inquired about bumping one seat to F and was told they would have to split the PNR into two, and the agent cautioned that sometimes other carriers don't process a split properly.
My question is, if I have award travel booked/confirmed as it stands (since November), and I split the PNR and something goes wrong with a partner airline, is aeroplan still responsible to honour the original booking and ensure the other *A airlines provide seats on the same flights/class of service?
Yes.
The later you find out, the more it'll be complicated to fix. Especially if the cabin is sold out.inj
Irrelevant of if this is an Aeroplan, AC, or Expedia booking, it's good practice to contact all airlines involved to make sure everything is still fine. Yup, that means calling LX/LO/OS/TG/NH/AC.
I think I've even seen info on *A RTW bookings that actually said you weren't allowed to change the routing if it involved more than 2 carriers as it will almost definitely cause issues. In your case you will touch 6 airlines in one go. It's not a change, but you will be asking them to do things.