Originally Posted by
Dr. HFH
Me, too. IMO there should be some way for QRPC elites flying in Y to access the QR lounges. Apparently AAB disagrees.
That happens in any business, including mine. Customers come and go. The challenge, of course, is to have at least as many new ones coming in as current ones leaving.
Dr. HFH, yes customers come and go - but the challenge is, not to get as many new ones as ones leaving, the challenge is to increase the number of frequent customers in addition to the new ones - at least if you have a loyality programm, as QRPC claims to be....