Originally Posted by
pinniped
In conclusion, the only way I'd go back to this location is for a crazy-cheap rate on a high-end car. They seem to rent a lot of Mercedes, Jags, etc. out of this location, so if you want to drive something fun for a fraction of what Hertz typically charges for their Prestige cars, it might be worth it. But I'd *never* rent a basic midsize/full-size type car here - the act of waiting in the lines kills off any value you get in the form of a slightly lower rate.
This is exactly my rationale for when I will use Sixt in the US.
I've been doing monthly rentals with LAX since November, so I'll put up with the inefficient lines, lack of Express/Quick Check-In, upgrade shenanigans and questionable customer service for their cheap LCAR/XCAR rates. Although after the subpar experience I had this week when trying to exchange a car with a mechanical issue, sometimes I wonder if it's still worth the hassle for the cost savings...