Originally Posted by
nufnuf77
I expected the TA to be a third party nominee for the customer as well. I take care of accounts of several FTers (we both know whom I mean - the incompetent bunch
) and always check tickets reissued, upgrades available, etc... Would be annoyed if a professional TA didn't do this!
This is why a good travel agent is worth their weight in gold. Sometimes people lose sight of things like this and make it all about the cost. It would be useful if the OP could update on their nominee status and advise the outcome of the situation.