FlyerTalk Forums - View Single Post - Business Extra ("ExtrAA") Program (master thread)
Old Feb 9, 2018, 4:38 pm
  #414  
DMPHL
 
Join Date: Jul 2009
Location: NYC
Programs: AA EXP
Posts: 1,372
Originally Posted by kpott
I ordered 3 BXP1 passes on January 30. They haven’t arrived yet on 2/9. Should I be concerned? I ordered them in the past and got them in about a week.
I think they're also a little backed up. I ordered some on Jan. 9 and they took two weeks to arrive. I called the BusinessExtra Customer Service line, and the agent told me that the problem was that they ran out of literal certificates for a few days and had to get more printed.
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