Old Feb 6, 18, 8:46 am
Join Date: Jul 2005
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Posts: 1,819
Originally Posted by stargold View Post
I have now seen an internal communication which confirmed that this is indeed a policy change.

Effective 5 February 2018, any upgrades using Qmiles or Qpoints prior to arriving at the airport will receive the baggage and lounge entitlement based on the original ticket purchased, not the upgraded class.
I have seen the memo also - and can confirm this.
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