Old Feb 6, 18, 7:56 am
Join Date: Apr 2015
Location: London
Programs: [QRPC], BAEC, EK Skywards, WY Sindbad, Marriott 'Bonvoy' :/, IHG, Hilton Honors, Golden Circle
Posts: 2,381
Originally Posted by stargold View Post
I have now seen an internal communication which confirmed that this is indeed a policy change.

Effective 5 February 2018, any upgrades using Qmiles or Qpoints prior to arriving at the airport will receive the baggage and lounge entitlement based on the original ticket purchased, not the upgraded class.
Does the communication say anything clearer on whether this also applies to existing bookings? I have an e-ticket from last year that clearly states I'm entitled to the new, higher baggage allowance after being reissued on upgrade....
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