FlyerTalk Forums - View Single Post - Well Done Flying Blue on posting missing miles ^
Old Feb 5, 2018 | 4:39 pm
  #8  
Wangja
 
Join Date: Dec 2005
Location: Seoul, Korea
Programs: KL-PEFL
Posts: 51
Originally Posted by Cupart
Just sent off a few claims and got the standard reply that the case's were going to be handled within 7 days, and thought I'd pay it no more attention and just wait and see what happens...

WOW, within 10 min all my claims had been accrued to my account, mail received telling me the job had been done. Well done FB for an excellent turn around ^
Agreed 100%: always an impressive performance.

I had been having trouble with automatic credit of many KE flights bit all fixed. Last month, two SV flights were credited within 20 mins of the claim being submitted. First class responses.
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