Did you expect to be contacted by your Relationship Manager because you submitted the application through her or contacted her when the application was rejected? Do you (or your family) also have a relationship with HSBC in another country?
No, but since she didn't contact me, I'm assuming she didn't intervene.
I have HSBC in Canada which is actually where the main account is; the US account is just a linked account.
Edit: I just remembered that she sent me an email to send her more information; however, I'm not sure if it was after or before they rejected me. I was out of town during that time
Originally Posted by
garykung
This is solely my speculation.
The way I see it - it is a simply a formality. If you qualify HSBC Premier without paying a monthly fee (this includes international linkage as well), you will get the card.
Yeah, I was always in Premier; however, I found it odd they sent the rejection letter and then afterwards, sent an approval letter.
What would lead to bank's credit department to rescind their rejection and suddenly approve without any intervention on my end? I should note that around the time of the rejection (before or after a few days), tuition funds were transferred to the account so maybe that had something to do with it? I'm not sure
I did miss a call from their toll free number so I'm assuming maybe they were going to discuss something with regards about that matter