Originally Posted by
mapleg
Yes, that's definitely a weird one, and I thought the same, but having never flown to or been in Iran I just kind of wondered about it.
Imagine going to an airport to buy a ticket and being told "Oops, we don't sell them here...they only sell them in the city centre and oh yes, the office closes sharp at 17:00".
With internet access, should even be possible online? But who knows, for departures from Iran, how these things work, what the cutoff would be?
Also, it is possible that the infant needed an exit visa.
I would not be surprised if at the end of the day, the mess was the guy's fault really.