Originally Posted by
FF524
I hopped an earlier flight this week to MSP, GA moved me to the earlier flight per my ask, assigned me a seat but skipped putting me up front. When I boarded, the red coat pointed to my status on my boarding pass to GA, he shrugged his shoulders. Flight departed with empty seats up front. It does happen.
Is there a reason you just took it instead of attempting to communicate with the Red Coat to secure your upgrade?
Its passive behavior like this that reinforces bad behavior by gate staff...you should always ask them about the upgrade, not just shrug your shoulders over it