Originally Posted by
cavemanzk
Which totally would make sense if it was was an code share - although it has been ticked as CX257 (All other flights on the ticket show they are code shares e.g. NZ3317 for LHR-SIN on SQ).
Maybe NZ has an block booking on some CX services, even if they aren't codeshares.
In that case there really should be a CX (1A) record locator. Are you able to find the PNR at checkmytrip.com? In the unlikely event CX did not receive the ticket number, this is a serious issue that CX and NZ need to know.