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Thread: Changing ANA Award Ticket: Canceling and Rebooking
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Old Jan 25, 2018 | 9:21 pm
  #9  
Tokyoite
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Join Date: Oct 2012
Location: Tokyo
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Originally Posted by synergypi
I want to do a similar change - have award itinerary booked SFO-NRT; HND-HIJ; CTS-NRT; NRT-SFO and just want to cancel the CTS-NRT leg. Agent said he had to cancel entire itinerary since it is rerouting, and all award seats would go back to inventory with low chance of rebooking to get the TPAC seats in J. Is there a way around this with a more competent agent?
you want to change a
Outbound sfo-Hiroshima -(open jaw)- inbound Sapporo-sfo
to
Outbound sfo-Hiroshima -(open jaw)-inbound
tokyo-sfo
unfortunately the inbound changes totally and it’s a rebook. You can try calling again and explain the situation. You could be lucky.
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