Originally Posted by
diver858
^^^
Airlines understand their customers, respond accordingly.
It is not an accident that AA now only recognizes Concierge Key customers during the boarding process; all other elites, priority customers are simply a number.
Yes, but I did spend $15K on AA last year. That doesn't get me CK, but I hope it makes be worth at least a little acknowledgement. (This was not $14K spent on cheap economy fares, more then 80% of it was in business or higher.)