Originally Posted by
goalie
Originally Posted by
Kacee
I also had to make use of this for a canceled trip. Submitted doctor's letter through the webform, along with a brief explanation, and UA approved the change fee refund in six days. ^
I just submitted a refund request for change fees for goalie-partents trip due to goalie-dad fracturing his ankle so let's see if the six days holds true for me as it did for you
Refund approved ^ and looks like I beat
Kacee by a day*
as I submitted the refund request on January 18th and the refund approval* email came in last night (January 23rd)
*5 days from submission to approval with the std "please allow 7-10 business days for the refund to be applied to your [credit card] account"