Originally Posted by
remdk
AAmerican_in_London if you upgraded at the airport then that was a correct decision to refuse you entry to Al Mourjan. If you upgraded some time ago then with the current rules you were incorrectly refused access.
QR are not the most communicative with rule changes and very often the 'lounge dragons' do not have the new information and have based their judgement upon rumour.
Are you sure about this? This is not the first report that Al Mourjan / Al Safwa staff have apparently now been told all upgrades are now to be refused access (which is obviously a slightly silly policy if you continue to allow all redemptions to have access)