IME with their new website, it will probably start working sometime tomorrow. They would load the new website on Friday, with many aspects not working, and let it run over the weekend and then reverting to the legacy web site sometime on Monday when they return to work. This is Marriot IT after all. Lower your expectations and you'll be fine or at least pleasantly surprised in the event they exceed our low expectations. FWIW, I have complained to no avail in the past.