Off topic but I also once (April 2016) got off an EY J flight in SYD only to find no CD available. They soon found someone willing to return to the airport who then walked me through the car park looking for a Range Rover which he had never driven before. We had to stop for petrol and for him to pick up takeaway Thai food for his family during the 6.5km rise to my house. He then scraped 3 of the cars parked in my narrow street on his way out. It was so bad I had to laugh. EY couldn't have cared less.