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Thread: Feedback thread for the official EY Lurker, EtihadHelp
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Old Jan 17, 2018 | 10:39 pm
  #1320  
EtihadHelp
Company Representative, Etihad
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Join Date: Sep 2013
Posts: 1,925
Originally Posted by Hoias
Hi Marc,
sure, I can provide you all details - but first, please share what else you can do beside forwarding these information to your Guest Team!
I sent dozent of e-mails to [email protected] during the last months. Will there be any advantage if you will forward again all details?

PS: meanwhile waiting for credit of a total of 11 flights (9 for me & 2 for my spouse)
Hi Hoias, we understand your frustration and we are sorry to learn that our guest team has not responded to you regarding your retroclaims.
Rest assured that once we have your details, we will be able to follow up your claim and pass it on to improve your future experience with us. *Ari
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