Hi,
Me and friends traveled from LGA (La Guardia) to IND (Indianapolis) , we brought 3 carry-on baggage and during the boarding process , delta authority require all passenger on zone 3 to check in the baggage. So, Me and my friends checked our baggage, after arriving on Indianapolis we went to the carousel and couldn't find our baggage ( all 3 baggages). The customer service said the baggages had been scan and should be out of carousel. I want to know Delta policy regarding to lost of baggage with forced to check in our carry on.