Originally Posted by Dad to GO

hi everyone,

Mu dad was working on hitting his spend requirement for the SWA cards in order to get the companion pass early in January. He had a charge that was for $300 and then refunded, both in November statement. He assumed since the charge was reversed that it did not count towards the spend requirements, however chase did in fact count them and credited his December statement with the bonus because of that. Now he is unable to get the companion pass with the credit card points because he first 60Kbposted in December. Has anyone had this happen? Shouldn’t those $300 in charges not count since there was an offset that same month? He’s reached out to Chase about this as he obviously wants the points all counted in 2018. Anyone ever experienced this before?