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Thread: Four Points by Sheraton Fort Lauderdale Airport/Cruise Port [Master Thread]
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Old Jan 15, 2018 | 10:13 am
  #42  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by rrgg
Has anyone had trouble with the old 3000 point price? I booked at that price and correctly paid 3k but my reservation shows my price paid as 10k. If I might be retroactively billed another 7k upon checkin I don’t want to stay there.
This is a system glitch that happens whenever a property goes up or down in category. There is no way to keep a booking from reflecting the current redemption level. It is doubtful that anyone is coming after you for 7,000 more Starpoints. I've never seen that happen in 19 years.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC

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